Terms & Condition

Company Info
Himlayan Grocer pty ltd is an Australian owned company
Himalayangrocer.com.au is a Australian based website which is managed by Genius IT Solutions, Sydney,Australia.
Trading Address: Address: Hombush, Sydney, New South Wales, Australia
Phone Number: T: +61 0420400123

Email: order@himalayangrocer.com.au
By accessing the Website, signing up or registering to become a customer of Himalayan grocer Suppliers or ordering products you (“You” or “Customer”) agree with Himalayan grocer Suppliers Pty Ltd ACN 45 608 659 169 (“Us” or “We”) terms and conditions.

To become a “Customer” you must

  • Complete online registration form
  • Complete the customer registration process with our door to door sales representatives, or

To be an eligible customer and obtain an account you must

  • Be 18yrs or over, or
  • Be a corporation or other entity or organisation which can form legally binding contracts under applicable law, and incorporated in Australia, and
  • Must provide a delivery address that is located in our delivery area. Be a resident of Australia
  • Comply with all terms and conditions as set out on registration form
  • Products purchased from us are only to be obtained for personal consumption and are not for resale or other commercial purposes.
  • Deliveries will only be made as advised on our Website on the set days and times for each delivery area. We will endeavour to deliver all orders between 10pm – 8 pm on the requested delivery day that you select or at a time slot that you have selected. Our expected time of delivery will be within 7 days
  • If you are not satisfied with the quality of the product/s which has been delivered to you, you must contact us.
  • Prices may also vary from time to time to reflect seasonal and market changes, however once we have accepted your order, we will not change any prices that are reflected in your order. If price changes occur to your regular order, you will be notified of this price change and offered the opportunity to accept or reject this change before the order is accepted and delivered. We reserve the right to vary prices at any time without notice.

We will not charge you for a product if the product you have ordered is not available and we have not provided you with a substitute product. We have the right to provide you with a substitute product of equal price and quality.
All listed prices for products include GST if applicable.

You acknowledge that at times pictures of products viewed on the Website may vary from the actually goods supplied to you.
You must not use the Website for any activities that breach any laws, infringe a third party’s right or any relevant standards or codes.

We may at our discretion modify this agreement or any terms and conditions. Any modifications will be made available on line and posted on our Website.
You acknowledge and agree to our privacy policy.
You acknowledge that as a customer we may contact you via email, phone or any other form to advise you of any changes or updates to your accounts, service or submit marketing/promotional material to you.