Privacy Policy

Privacy Policy
Himalayan Grocer Suppliers Pty Ltd, ABN 45 608 659 169 regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Himalayan grocery users, and conforms to Internet privacy standards.

Collecting Personal Information:
We only connect the personal information from you when it is necessary such as:
a. Name and Contact details (including full name, full address, email address and phone numbers and keep it with us strictly confidential

What Personal Information do us collect and why?
Himalayan Grocer Suppliers Pty Ltd collects information about you in order to provide you with superior products and service as well as a range of additional goods and services forming part of the ongoing growth of our business.
The information you provide to us will improve all of the services himalayan Grocer provides as it allows us to provide bespoke services to you, and update you when Himalayan Grocer Suppliers Pty Ltd introduces new products and services.

The type if personal information Himalayan Grocer Suppliers Pty Ltd collects includes your name, address, telephone number, email address, financial information on products and services you use. This information assists in locating new business partners and providing you with products and services that you are interested in.

Delivery Policy
After ordering online, you will receive an email confirmation from our system containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via personal delivery drivers from the Himalayan Grocer Suppliers Pty Ltd team on the specified day of your order, however if goods are unavailable, you will be contacted by a member of the Himalayan Grocer Suppliers team which may result in delaying delivery.

If you wish to query a delivery please contact us at order@himalyangrocer.com.au

Refund & Return Policy
In fact we’re so confident that we’ll always deliver the freshest food to you, that we’ll refund any item you are not fully satisfied with. If your expectations have not been met, we love to know about it.
For any feedback or refund request for online deliveries, Please contact us via email at
order@himalyangrocer.com.au

We will refund the full amount for any product that have not met our promise so please do not hesitate to contact us.